Bank Iowa utilizes the most advanced security available today. We understand the security of your personal and account information is important to you and is equally important to us! All sensitive information is encrypted and online access requires a personal ID and password known only to you. These measures allow us to properly authenticate your identity and prevent anyone other than yourself from accessing your information. 
 
Processing System Security Software 
The two components of online banking are our core system and the online banking server which resides in a secure location at Q2ebanking’s datacenter with strict security controls. The controls have been audited and certified. Bank Iowa and Q2ebanking personnel take every step to ensure no one can view, obtain or intercept information from this secure area. Additionally, no one can access your account information without a proper online banking ID and online banking password. Never give your online login information to anyone (refer to protecting online information below). 
 
SSL and Firewalls 
Bank Iowa online banking is accessed through a Secure Socket Layer (SSL). This means all data transmitted to or from Bank Iowa’s computer system is encrypted using the most sophisticated security available to protect your money and privacy. Additionally, several firewalls prevent unauthorized access to the system and ensure your information is accessible only by using your correct online banking ID and online banking password. A series of firewalls and intrusion systems verify the source and destination of all traffic to the servers and limit the access that “outside” computers have to Bank Iowa’s servers. 
 
Email Solicitation 
Bank Iowa will never solicit information (social security numbers, account numbers, credit card numbers, passwords, etc.) by means of email. If you receive an email requesting confidential information from someone claiming to represent Bank Iowa (despite the use of an official looking email including our logo) DO NOT respond to the email. Please call us at 515.967.7283 to report any solicitation of this kind. 
 
Solicitation of Minors 
Bank Iowa does not knowingly solicit individually identifiable personal information from or about children online and does not knowingly market our products to children online. We fully support protecting children’s identities and privacy online and recognize the responsibility to do so rests with both the online industry and with the parents. 
 
Protecting Online Information 
It is very important that only you know your online banking ID and password. This is the only way your account may be accessed online. Three unsuccessful attempts to login will lock the user out from accessing the account. If you accidentally activate this security feature by unintentionally mis-keying a password, you will need to call us at 515.967.7283 to reset the password for the account. 
 
To further protect your account and information, a timeout feature is used. Your current financial session will automatically logout after a 10–minute period of inactivity on our site. 
 
Account Numbers Not Visible 
Bank Iowa does not display account numbers over the Internet. Instead the type of account (i.e. checking, savings) is displayed. You have the option to enter a “pseudo” name (nickname) for each of your accounts. 
 
How You Can Protect Your Internet Security 
While Bank Iowa continually works to protect your banking privacy, you also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your Bank Iowa account information is protected, including: 

  • Choose a strong password that would be hard to guess. Never use a word found in the dictionary.
  • Change your password frequently.
  • Memorize your password. Even the best password is worthless if it is written down somewhere.
  • Don’t leave your computer unattended during an online session.
  • Always use up-to-date anti-virus and anti-spyware software, as well as a firewall.
  • Ensure that your computer is updated regularly with the most current security patches.
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    If you notice suspicious or unusual activity on your Bank Iowa online banking account, call us immediately at 515.967.7283. 
     
     
     


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